Question 1

How can I book a room?

Accepted Answer

You can make a reservation by phone at +48 77 437 33 13, via WhatsApp, or by email at info@hotelsalve.pl. A written reservation by email or in person at the hotel is also possible.

Question 2

Is a deposit required and how much is it?

Accepted Answer

A reservation is guaranteed after payment of a deposit equal to the price of the first night. The deposit should usually be paid within 7 days of making the reservation. Exact terms (refundability of the deposit, deadlines) will be confirmed in the reservation confirmation email.

Question 3

What happens if I cancel my reservation?

Accepted Answer

Cancellation policies depend on the terms given in the reservation confirmation. In standard cases the deposit is non-refundable, but some offers provide for a refund of the deposit if cancelled with appropriate notice — check the confirmation email or contact reception.

Question 4

What forms of payment do you accept?

Accepted Answer

The regulations do not list all payment methods — to arrange a form of payment (cash, card, bank transfer) please contact us by phone or email before arrival.

Question 5

What are the check-in and check-out times?

Accepted Answer

The hotel day runs from 14:00 (check-in) to 11:00 (check-out). Late check-out can be requested at reception up to 11:00 on the day of departure and is granted subject to availability.

Question 6

What are the room rates and types available?

Accepted Answer

Sample prices (from): Single room PLN 340, Single Economy room PLN 320, Double Standard room PLN 420, Double LUX room PLN 480, Double Superior room PLN 580, Two-level studio PLN 480, Apartment PLN 620. Prices may vary depending on date and offer.

Question 7

Is there free Wi‑Fi and parking?

Accepted Answer

Yes — the hotel offers free Wi‑Fi and complimentary parking for the duration of the stay.

Question 8

What are the extra charges (extra bed, cot, pet)?

Accepted Answer

Extra bed: PLN 100/night, baby cot: PLN 60, pet fee: from PLN 60/night. Breakfast in bed: PLN 30. Late check-out until 16:00: PLN 80. Violation of the non-smoking rule in the room: PLN 400.

Question 9

Do children stay for free?

Accepted Answer

Children under 6 years old sleeping in the parents' bed stay free of charge. Children under 12 should be supervised by their legal guardians.

Question 10

Do you organize weddings and how many guests can the hall accommodate?

Accepted Answer

Yes — we organize weddings in a 19th-century villa. We have a ballroom and a banquet hall; details regarding capacity and layout are provided individually in the offer (a PDF with proposals is available in the wedding offer).

Question 11

What decoration elements and additional attractions do you offer?

Accepted Answer

We offer decorations such as stair adornments, white tulle, vases, silver candlesticks, a bouquet of fresh flowers, soap bubbles for the welcome, an exclusive summer garden and a children's playground. Additionally, chair covers, floral compositions, cocktail tables, a rustic table and a drink bar are available for an extra charge.

Question 12

Do you have a wedding planner and are there extra charges for the duration of the event?

Accepted Answer

Yes — we work with wedding planners who offer individual consultations. The hotel states there are no additional charges for the duration of the ceremony, and the staff and management are present until the event ends.

Question 13

Do you provide accommodation for wedding guests and what gift is there for the newlyweds?

Accepted Answer

Yes — we offer accommodation for wedding guests (up to 50 people). For the newlyweds we prepare a honeymoon night in a room and a small surprise. Wedding guests receive preferential rates for accommodation.

Question 14

What rooms are available for conferences and trainings?

Accepted Answer

We have two halls: a banquet hall (50 people) and a ballroom (up to 150 people). Both halls are accessible for people with disabilities.

Question 15

What technical equipment do you offer during meetings?

Accepted Answer

The rooms are equipped with a projector, screen, flipchart and free Wi‑Fi. Sound system and microphone are available on request.

Question 16

Do you offer accommodation and parking for meeting participants?

Accepted Answer

Yes — for meeting participants we offer rooms at attractive rates and free parking on the hotel premises.

Question 17

Do you organize team-building events and business dinners?

Accepted Answer

Yes — we organize team-building events, company Christmas dinners, business dinners, conferences and training sessions. The offer is flexible and tailored to the client's needs.

Question 18

What menu does the Salve restaurant offer?

Accepted Answer

The restaurant serves a seasonal menu based on local, organic ingredients. Specialties include, for example, wild boar roulade stuffed with porcini mushrooms, as well as burgers, steaks and pastas. In season, dessert and holiday treats are available.

Question 19

How to reserve a table at the restaurant?

Accepted Answer

You can reserve a table by phone at +48 77 437 33 13 or by email at info@hotelsalve.pl. Contact is also available via WhatsApp.

Question 20

Does the hotel offer catering and outdoor event service?

Accepted Answer

Yes — Hotel Salve provides professional catering and service for outdoor events (harvest festivals, fairs) as well as catering for corporate events, banquets and family occasions.

Question 21

Can you prepare menus for special diets (vegetarian, gluten-free)?

Accepted Answer

Yes — menus are prepared individually and we can accommodate special diets. Please notify dietary requirements when making a reservation or request.

Question 22

What types of outdoor events do you organize?

Accepted Answer

We organize outdoor events such as harvest festivals and fairs and provide catering for corporate and family events. We offer comprehensive gastronomic and logistical services.

Question 23

Do you prepare menus with local products?

Accepted Answer

Yes — the menu uses natural, organic products from local farmers, which emphasizes the regional character of the dishes.

Question 24

How to order catering for a corporate event?

Accepted Answer

To order catering, please contact us by phone (+48 77 437 33 13) or email (info@hotelsalve.pl) with the date, number of people, menu preferences and event location.

Question 25

Where can I find the hotel's regulations?

Accepted Answer

The Hotel Salve regulations are available at reception, in every room and on the website www.hotelsalve.pl. They are an integral part of the reservation agreement and apply to all guests.

Question 26

What are the rules regarding non-registered persons?

Accepted Answer

Non-registered persons may stay on the hotel premises from 7:00 to 22:00. Transferring the room to other persons without the hotel's consent is prohibited.

Question 27

Who is responsible for damages caused in the hotel?

Accepted Answer

The hotel guest bears full material responsibility for any damage caused during their stay. Guardians are responsible for damages caused by children.

Question 28

What are the rules regarding pets?

Accepted Answer

Pets are accepted for an additional fee (from PLN 60/night). Please notify us of the presence of a pet when making your reservation.

Question 29

Who is the data controller?

Accepted Answer

The data controller is Hotel Salve*** Ewa Poremba, Aleja Lipowa 4, 48-250 Głogówek. Data protection contact: info@hotelsalve.pl.

Question 30

For what purposes do you process my data and what data do you collect?

Accepted Answer

We process data for the purposes of pricing, reservation and provision of services (e.g. name, contact details, document number), handling complaints and personalizing services and customer care. The basis for processing is GDPR provisions as well as consent and necessity for contract performance.

Question 31

How can I request access to my data or make a GDPR complaint?

Accepted Answer

For matters related to data processing please contact info@hotelsalve.pl. You may request access, rectification, deletion or restriction of processing in accordance with GDPR.

Question 32

What is the address and phone number of Hotel Salve?

Accepted Answer

Hotel Salve is located at Aleja Lipowa 4, 48-250 Głogówek. Phone/WhatsApp: +48 77 437 33 13. Email: info@hotelsalve.pl.

Question 33

How do I get to the hotel and is there parking?

Accepted Answer

The hotel is located on Aleja Lipowa in Głogówek, near the market square and the train station. The hotel offers free parking for guests during their stay. If needed, we can provide directions after phone contact.

Question 34

What attractions are nearby?

Accepted Answer

Nearby attractions include the historic market square with the town hall, the municipal swimming pool, the train station, a Gothic castle and the castle in Moszna — ideal places for walking and cycling excursions.

Question 35

What stay packages do you offer?

Accepted Answer

The hotel offers packages such as 'For Two', 'Beautiful Weddings', 'Business Meetings', 'Special Occasions' and 'Outdoor Events and Catering'. Details and prices are provided on request.

Question 36

Do I get a better price if I book directly?

Accepted Answer

By booking directly (by phone or email) we guarantee the best offer, the option to choose a room facing the garden (subject to availability), welcome coffee and free parking.

Question 37

Where can I see photos of the hotel and halls?

Accepted Answer

A photo gallery is available on the hotel's website showing rooms, the restaurant, the wedding hall and the garden. If needed, we can send materials and hall arrangements on request.